They have little experience with technology or gadgets.
I’m what people call a “loyal customer.” I don’t like to stray from the honeypots that I find around my local community. When a good business presents itself and proves their quality with trustworthy work, I don’t stop using that business. I will return to the same shops, restaurants, and service professionals until their doors close or their bodies are buried 6 feet under. That’s why I was so sad to find out that my favorite HVAC repair shop in the area is no longer an option for my usual indoor air quality control repair and maintenance needs. You see, I’ve been using this air quality dealership for the past 15 years and I’ve always been super happy with their results. They rapidly arrive for the HVAC appointment, they inspect the furnace or AC unit in a jiffy, and they charge a fair price for all routine maintenance and repair services. I can trust them with my indoor air quality and I’ve never had to doubt their integrity before. But now, apparently heating and cooling equipment has become too advanced for them. The owner and his HVAC techs are all at least 55 years old. They have little experience with technology or gadgets. And unfortunately, most HVAC machinery is rather tech-savvy at this point. When I upgraded my furnace, AC, and thermostat to be smart devices in order to save money on my usual utility bills, I didn’t realize that I was alienating my favorite HVAC repair shop. They have no idea how to handle my heating and cooling equipment these days, and I am hiring a computer programmer for my HVAC repairs.
